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Greg Jackson slams ‘terrible’ Citizens Advice star ratings

Greg Jackson slams ‘terrible’ Citizens Advice star ratings

Octopus chief executive Greg Jackson has slammed Citizens Advice’s star ratings as “a terrible metric” and “totally misleading”. It comes after the consumer group gave Octopus a rating of 2.52 stars out of 5, which left them in lowly 10th place in the latest rankings of energy retailers.

1 year ago

South West lifts boil notice for 900 more properties

1 year ago

Centrica awards contract to redesign Rough storage facility for hydrogen

1 year ago

More stringent cap on operating costs could push suppliers to cut back services

1 year ago

Southern Water picks contractors for £65m upgrades

1 year ago

Ofwat tipped to relax water company performance metrics

1 year ago

Northumbrian Water launches ‘smart sewer’ system to slash spills

1 year ago

ESO connections proposal on securing land rights ‘may not be that effective’

1 year ago

Switching falls to lowest level in a year

1 year ago

SGN awards contract for mains replacement

1 year ago

Declining customer service scores strengthen case for consumer duty  

1 year ago

Technical partners named for Thames Water reservoir

1 year ago

Lack of demand shows need for additional heat pump finance schemes

1 year ago

Eon to rollout low carbon network at 6,000-home London development

1 year ago

Voters overwhelmingly support legally binding sewage spill targets

1 year ago

Weekend Press: Miliband vows to scrap 2035 ban on new gas boilers

1 year ago

Octopus to repay £3bn in costs related to Bulb acquisition

1 year ago

Centrica and National Grid among top employers for gender equality

1 year ago

Don’t rush establishment of GB Energy, Labour urged

1 year ago

Hydrogen labelled the ‘Swiss army knife’ of decarbonisation

1 year ago

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