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Greg Jackson slams ‘terrible’ Citizens Advice star ratings

Greg Jackson slams ‘terrible’ Citizens Advice star ratings

Octopus chief executive Greg Jackson has slammed Citizens Advice’s star ratings as “a terrible metric” and “totally misleading”. It comes after the consumer group gave Octopus a rating of 2.52 stars out of 5, which left them in lowly 10th place in the latest rankings of energy retailers.

5 months ago

South West lifts boil notice for 900 more properties

5 months ago

Centrica awards contract to redesign Rough storage facility for hydrogen

5 months ago

More stringent cap on operating costs could push suppliers to cut back services

5 months ago

Southern Water picks contractors for £65m upgrades

5 months ago

Ofwat tipped to relax water company performance metrics

5 months ago

Northumbrian Water launches ‘smart sewer’ system to slash spills

5 months ago

ESO connections proposal on securing land rights ‘may not be that effective’

5 months ago

Switching falls to lowest level in a year

5 months ago

SGN awards contract for mains replacement

5 months ago

Declining customer service scores strengthen case for consumer duty  

5 months ago

Technical partners named for Thames Water reservoir

5 months ago

Lack of demand shows need for additional heat pump finance schemes

5 months ago

Eon to rollout low carbon network at 6,000-home London development

5 months ago

Voters overwhelmingly support legally binding sewage spill targets

5 months ago

Weekend Press: Miliband vows to scrap 2035 ban on new gas boilers

5 months ago

Octopus to repay £3bn in costs related to Bulb acquisition

5 months ago

Centrica and National Grid among top employers for gender equality

5 months ago

Don’t rush establishment of GB Energy, Labour urged

5 months ago

Hydrogen labelled the ‘Swiss army knife’ of decarbonisation

5 months ago

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