Standard content for Members only
To continue reading this article, please login to your Utility Week account, Start 14 day trial or Become a member.
If your organisation already has a corporate membership and you haven’t activated it simply follow the register link below. Check here.
EDF Energy has been appointed by Ofgem to take on the 134,000 customers of failed supplier Toto Energy.
Toto became the eighth energy retailer of 2019 to collapse last week, and was subject to more than 700 complaints to the Energy Ombudsman so far this year.
Its demise came just weeks after the supplier was named by Ofgem as owing £4.5 million in Renewables Obligation (RO) payments.
Philippa Pickford, Ofgem’s director of future retail markets, said: “I am pleased to announce we have appointed EDF Energy for the customers of Toto Energy. Their energy supply will continue as normal and credit balances will be honoured.
“EDF Energy has also agreed to absorb the costs of taking on these customers and outstanding credit balances, which means the extra costs will not fall on the industry or households.
“EDF Energy will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”
In August it was announced that EDF was appointed to take on the 8,000 customers of Solarplicity, another failed energy retailer.
Toto acquired the majority of Solarplicity’s customers in July this year.
The collapse of Toto follows that of Economy Energy, Our Power, Brilliant Energy, Cardiff Energy Supply, Solarplicity, Eversmart Energy and Rutherford Energy.
Please login or Register to leave a comment.