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Electricity North West has launched an awareness campaign to prepare its customers in case they suffer a power cut this winter.
The electricity distribution network launched its ‘Be prepared’ campaign this week after independent research found that 84 per cent of its customers did not know who to contact during a power cut.
Fifty seven per cent also wrongly believed they should call their electricity supplier in the event of a power cut.
Electricity North West will inform its five million consumers who to contact during a power cut, following a similar initiative taken by Northern Powergrid last month.
The company is also encouraging customers to check on elderly or sick neighbours and sign-up to its priority service register for any extra support.
“We’re encouraging people to be prepared, so that if there is a power cut they know who to contact and how to contact us, which will help us restore power more quickly,” said Electricity North West external communications manager Jonny Morgan.
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