Energy customer debt and arrears have increased by more than 107% over the last five years, Ofgem’s latest figures show. The total debt and arrears across electricity and gas existing for more than three months has soared to £2.25 billion in Q1 2023, up from just under £1.1 billion in the same period in 2018. It has led to calls for greater support for those unable to pay their bills.
Energy customer debt more than doubles in five years
