A truly joined-up priority services register for water and energy companies is to finally become a reality in the first quarter of 2024 as retailers start sharing their data on vulnerable customers, Utility Week understands. In a milestone moment for the sector, energy suppliers will switch from a process of explicitly asking customers for consent to share their data to one in which the substantial public interest clause is used to comply with data protection laws.
Energy retailers to join shared PSR in Q1 2024
