Eon Energy has been downgraded in the Citizens Advice rankings after repeatedly failing to hit targets related to switching customers. In particular, Eon has been punished for the speed at which it switches customers. The supplier is one of three highlighted by the trade body in the latest Energy Switch Guarantee (ESG) figures, covering Q1 2023. Both Octopus Energy and Outfox the Market have also been pulled up on their performances.
Eon downgraded over switching failures
