Around four million first-generation SMETS 1 smart meters were still running in early May, more than four months after the government target to upgrade them, the National Audit Office (NAO) has revealed. Additionally, nearly a tenth of all smart meter devices also do not work properly and a third of users have experienced post-installation problems, the public spending watchdog’s latest five yearly update on the smart meter rollout reveals.
Four million ‘first gen’ smart meters not yet upgraded
