Ofwat is determined that water companies raise their game when it comes to customer service, so for PR19 its is replacing SIM with WaterworCX. Monica Mackintosh assesses the challenge ahead.
Goodbye SIM, hello WaterworCX
Ofwat is determined that water companies raise their game when it comes to customer service, so for PR19 its is replacing SIM with WaterworCX. Monica Mackintosh assesses the challenge ahead.