Lack of compensation for PPM ban ‘disappointing’

Energy UK has criticised Ofgem for not yet introducing a compensation mechanism for suppliers to recover debt accumulated from the ban on forced prepayment meter (PPM) installations. The trade association says that it is “disappointing that a process for suppliers to recover bad debt […] is yet to be put in place”, within its response to Ofgem’s consultation on involuntary PPM installs. Energy UK warns against proposals to broaden the scope of the ‘Do Not Install’ (DNI) category to include households including those aged over 85 or under five.

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