Ofgem’s tough new rules on force fitting prepayment meters (PPMs) may result in more cases of suppliers seeking legal action against indebted customers, Citizens Advice has warned. There are increasing numbers of consumers facing legal action from their energy supplier due to them being in debt, with the charity seeing almost double the number of people seeking its advice about court action in 2023, compared to 2022.
New PPM rules may result in more court cases against customers
