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A new website allowing consumers to more easily sign up to the Priority Services Register (PSR) has been unveiled by the Energy Networks Association.
The new site, designed to offer a “one-stop-shop approach” for those with additional needs, has been launched with the backing of all six distribution network operators and all four gas network companies.
By entering their postcode into the site customers will be directed to their relevant energy operator’s PSR page where they can sign up for the service.
ENA said the site has been designed to be a single reference point for the NHS, local authorities, charities and other partners to direct their service users towards.
It is the result of a collaborative initiative led by Scottish and Southern Electricity Networks (SSEN) Distribution.
Lyndsey Stainton, SSEN Distribution’s head of stakeholder engagement, said: “We’re delighted to help make registering for the PSR even easier. We hope everyone with customers who would benefit from hearing about the PSR will direct them towards this site.
“It follows similar work in Scotland and conversations with groups who support people, who told us they’d value an easy way to raise awareness of the PSR with their customers.”
Gillian Cooper, head of energy policy for Citizens Advice, said: “Not being on the PSR could mean people in vulnerable circumstances missing out on vital support they’re entitled to.
“We look forward to seeing how this new website can help consumers get the support offered by energy companies.”
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