Other power suppliers were forced to pay at least £49 million, after Octopus Energy overestimated the amount of electricity its customers generated and exported to the grid. Elexon has revealed that from June 2022 until October 2023 the retailer decided to estimate microgeneration volumes for approximately 40,000 of its customers, even though actual data was available. This resulted in suppliers paying out more than they owed.
Octopus settlement error costs other suppliers £50m
