Octopus has urged the government to relax “restrictive” planning rules which it claims are deterring many of its customers from installing a heat pump. The retailer says that more than a quarter of Octopus customers who have expressed an interest in installing heat pumps have been told they will need planning permission to do so, which Octopus claims puts off all but “a very few”.
Octopus says heat pump rules are deterring customers
