Utilita is being investigated by the energy regulator in relation to how it deals with meter alerts and how it manages its response to them. Ofgem said it is investigating whether Utilita is in compliance with several of its electricity supplier Standard Licence Conditions (SLCs) relating to operational capability and the Retail Energy Code, as well as matters relating to electricity meters and the theft of electricity.
Ofgem investigates Utilita over meter alerts
