Suppliers will have to provide a clear breakdown of third-party broker fees to business customers, under new rules tabled by Ofgem. The move is among a suite of protections Ofgem is proposing for the business retail market. Other changes include expanding the remit of suppliers’ complaint handling rules so that all small businesses – with fewer than 50 employees – can take disputes to the Energy Ombudsman.
Ofgem orders suppliers to declare broker fees
