Ofgem will widen the age range of vulnerable customers who should not have a prepayment meter (PPM) forcefully installed through an amendment to the new code of practice, Utility Week understands. The energy regulator has been consulting on proposals to make the voluntary code of practice surrounding PPM customer protections a compulsory part of suppliers’ licence conditions. Yet industry sources have confirmed that they are expecting some of the changes to go further than the consultation.
Ofgem to expand PPM ‘do not install’ remit
