Ofgem is intending to issue a market-wide derogation allowing all suppliers to continue offering retention tariffs to their existing customers, despite new rules stipulating they must offer all tariffs to all customers. During a consultation, industry stakeholders highlighted how such a move would unintentionally impact their ability to continue the practice of offering tariffs aimed at retaining existing customers, known as retention tariffs.
Ofgem to issue market-wide derogation for retention tariffs
