Poor management and governance arrangements have cost Welsh Water millions of pounds after the company misreported leakage and water consumption figures, Ofwat has concluded. The regulator’s investigation into misreporting resulted in the company being issued a nominal fine of £1 and underperformance penalties of £7.8 million for 2020-22 as well as £15 million billpayer rebate.
‘Poor management’ costs Welsh Water millions after misreporting leakage
