A shake-up of procurement is taking hold across the water industry as the often process-driven practices of yesteryear are swept away by a new generation of more commercially minded procurement leaders. A function once characterised by form filling and box ticking is now more likely to be associated with visual management rooms and pain-gain mechanisms. And, with Ofwat’s Water 2020 guidance setting outmarkers for the regulator’s direction of travel, some clear trends are shaping up for the remainder of AMP6 and for AMP7.