Ofwat’s customer advisory panel has raised a number of issues for consideration in the regulator’s review of PR14 as it firms up its strategy to put customer outcomes first, says Karma Ockenden.
Price review set for scrutiny
Ofwat’s customer advisory panel has raised a number of issues for consideration in the regulator’s review of PR14 as it firms up its strategy to put customer outcomes first, says Karma Ockenden.