As Ofgem launches its call for input on affordability and debt, the regulator’s director general for markets Tim Jarvis urges the sector to continue to help households who are struggling. Writing for Utility Week Jarvis explains how the enormous response to Ofgem’s consultation on standing charges shows that there is much more work to be done to tackle the retail sector’s mounting debt pile without making people worse off.
Prices are coming down, but we must continue to help struggling households
