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A record 10,000 switches were cancelled during the past quarter of the market, more than in any other quarter.

In its second quarterly report for 2018/19, the market operator MOSL said most of the cancellations were on the grounds of outstanding debt.

The report also found water retailers with fewer than 1,500 supply points have trebled gains in the past quarter, compared with the quarter before.

Meanwhile, four unassociated retailers accounted for more than 55 per cent of switching gains during the period.

Source: MOSL, CEO Quarterly Market Review, 2 November 2018, MOSL website

 

MOSL revealed a total 2019/20 market operator budget of £10.2 million – a 4 per cent decrease compared with the 2018/19 budget, and 7 per cent lower than the £10.9 million 2019/20 budget projected in the 2017/18 business plan.

Like for like – excluding the bilaterals project – MOSL’s proposed budget represents a 10 per cent reduction from the 2018/19 budget.

The report also gave an update on the market operator’s relocation plans, which are “in full swing”. “Our office in Southampton will be in the White Building which is centrally located and a short walk from the Southampton Central train station. We move into the office on 12 November.”