Scottish Power takes on Yorkshire Energy customers

Customers of failed power supplier Yorkshire Energy have been transferred to Scottish Power, the energy regulator has confirmed.

Ofgem appointed the large supplier to take on 74,000 domestic customers and a small number of non-domestic customers after Yorkshire Energy entered the supplier of last resort (SoLR) process last Wednesday (2 December).

The regulator has further revealed that it is minded to allow Scottish Power to claim a £10.6 million last resort supply payment (LRSP) after it took on the customers of Extra Energy in 2018. This is £3 million less than the supplier’s original claim.

It is the second time this year that Scottish Power has acquired the customers of a failed supplier, having taken on Tonik Energy’s in October.

Outstanding consumer credit balances, including money owed to both existing and former domestic customers of Yorkshire Energy, will be honoured.

Furthermore Scottish Power will absorb a “significant portion” of the costs of honouring customers’ credit balances and the migration of customers.

In a statement on the company’s website, Yorkshire Energy chief executive Annie Faulder wrote: “After two and a half years in operation we have sadly ceased trading. We have operated since day one with the simple values of transparency and honesty, paying our renewable obligations on time and having customer service that we are proud of.”

Yorkshire Energy, also known as Daisy Energy, joins Gnergy, Effortless Energy and Tonik, all of which ceased trading earlier this year.

Meanwhile the customers of council-backed retailer Robin Hood Energy have been acquired by Centrica while its fellow local authority-owned supplier Bristol Energy has been acquired by Together Energy.

Industry experts have previously spoken to Utility Week and predicted that a “winter of discontent” may be on the way for some suppliers.