A new report to explain how a focus on short interruptions can help power network operators get ahead increasing regulatory pressure for improvements in customer experience and resilience despite mounting grid constraints.
UK power networks have a strong track record on reliability, in part thanks to a regulatory incentives regime which has driven a focus in recent years on tackling major disruptions to supply via the Customer Interruptions and Customer Minutes Lost mechanisms.
However, as increasing volumes of distributed generation and other low carbon technologies pile strain onto the grid, less dramatic but still notable impacts on customer experience are growing in the form of short interruptions.
In this new report from Utility Week, in association with S&C Electric Company, we explain:
- the factors driving an uptick in short interruptions
- their potential negative consequences for customers, network maintenance work, company reputations and bottom line
- the technology solutions available to help networks combat the short interruptions challenge today
- UK and international examples of the reliability and resilience benefits to be gained through tackling short interruptions