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Smart energy tech increasingly appealing, survey finds

Smart meter rollout is catalyst for change in consumers' view of technology, claims Smart Energy GB

A national survey of more than 3,000 consumers has found that an overwhelming majority of people now see the benefit of smart energy technology, accoridng to the body charged with raising awareness of the rollout.

The research from Smart Energy GB, carried out in conjunction with research consultancy Incite, found that the national rollout of smart meters has been a catalyst for people to welcome more technology in their homes.

People with smart meters already in their homes are more likely than others to say they would like to use more smart technology, Smart Energy found. Seven in ten of all smart meter users saying they found the automation of appliances to be appealing. 

Overall, 87% of all adults surveyed said they found at least one smart technology option appealing.

Technology that automatically turns off appliances not in use would be appealing to older consumers, according to the survey, with over 60% of those aged over 55 saying they would use it.

More than two thirds (68%) of all respondents said they would like to receive cheaper energy for using appliances outside peak times, while this figure rose to 80% among smart meter users.

Devices that switch off once fully charged were also popular, with 69% saying they would find such functionality appealing.

The survey was carried out via interviews, focus groups and online, with participant aged between 18 and 81.

Sacha Deshmukh, chief executive of Smart Energy GB said: “This report reveals the exciting extent to which smart technology could make our lives smarter and greener. Importantly, age seems to be no barrier to engaging with the new technology that smart meters will enable.

“As automation and new ways to use data become more prevalent, innovators will need to understand the real desire amongst consumers for solutions that help us in our everyday lives. The particular enthusiasm among smart meter users for innovative products and services is further proof that the smart meter upgrade is an essential element of the journey to a smarter world.”