After a turbulent year for energy companies, what lessons can the sector learn from the smart meter rollout? Simon Egan, managing director for the UK, Ireland and Netherlands at Landis+Gyr, believes the devices have a key role in helping millions of consumers who have shifted to home working take control of their energy use. Egan further describes how innovative new finance models are helping smaller suppliers increase their market share of meters.
Smart lessons from 2020
