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Households that have a smart meter are more satisfied with their energy suppliers, according to a new survey by Uswitch.com.
The report by the price comparison website revealed that 92 per cent of households with a smart meter are happy to have it and 87 per cent would recommend having one installed.
One in ten (12 per cent) smart meter customers also reported that they thrust their energy supplier more as a result.
More than seven in ten (72 per cent) said they were satisfied with their supplier’s customer service, compared to 62 per cent of those on a traditional meter.
Four fifths of smart meter customers (81 per cent) said they used it to monitor their energy usage and to cut down on their consumption.
Reported change in behaviour included being more likely to turn the lights off (51 per cent), and an increased understanding of what actions consume the most energy (41 per cent).
Half of those surveyed also stated that they are now confident their energy bills are now correct, while 43 per cent said they feel more in control of the energy they use.
Ann Robinson, director of consumer policy at Uswitch, said: “This is the clearest evidence yet that smart meters will be a game-changer for consumers.
“Those who have a smart meter aren’t just enjoying accurate bills and greater protection from debt. They are also using their meters to cut their usage, which in turn will help them to cut their bills.”
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