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The newly formed smart meter central delivery body (CDB) is more than just a publicity machine, its board members have insisted.
“If all it does is become a glorified PR agency, then I think it will have failed in what it was set up to achieve,” said Zoe McLeod, head of smart and sustainable energy markets at watchdog Consumer Futures, and CDB board member.
She added that the CDB, which came into existence on 1 July, must become a single point of contact for local authorities and social housing landlords, and help co-ordinate consistent advice on the smart meter rollout from all the energy suppliers.
Lawrence Slade, chief operating officer and director of retail at Energy UK, which helped set up the CDB, echoed McLeod’s comments.
He said the CDB must get “the man in the pub excited about the smart meter” so that “when the installer knocks on that door, the door is opened first time as many times as possible.”
Slade added: “If we can get that first time install rate up into the high 90 per cent, the rest of it will happen.”
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