Forcing people on to smart energy meters risks creating an anti-vaxxer style backlash, a senior British Gas figure has warned. Speaking at Utility Week’s Customer Summit, British Gas head of transformation Baljit Dhillon said that a blanket mandate on smart meters risks taking the sector into “a really scary place”. Dhillon said while he supports annual targets to encourage the uptake of smart meters, forcing people to adopt the technology is not the way to go.
Smart meter mandate risks anti-vaxxer style backlash, British Gas boss warns
