Prepayment meter (PPM) customers without a smart meter may be left without power following the supplier of last resort (SoLR) process due to compatibility issues, a charity has warned. Peter Smith, director of policy and advocacy at National Energy Action (NEA), was responding to concerns raised by PPM specialist Omni Energy about the impact of the SoLR process on PPM customers.
SoLR process may leave some PPM customers without power
