Populus

Improving customer satisfaction in an increasingly competitive landscape

Winning in an increasingly dynamic market

Innovation has impacted a range of sectors, and energy is no exception; currently the sector is facing one of its biggest challenges yet as customers wake up from widespread inertia, spurred on by the evolution of price-­comparison/auto-switching services and changing consumer expectations.

Winning in an increasingly dynamic market

The energy sector is facing one of its biggest challenges yet as customers wake up from widespread inertia, spurred on by the evolution of price-­comparison/auto-switching services and changing consumer expectations.

How utilities providers can reach and engage with vulnerable customers

How suppliers can survive and thrive in the era of the price comparison site

Loyalty in the energy sector has never been a given. According to new Populus research,

The truth about the long-term impact of smart meter ownership on consumer behaviour

The UK government wants energy suppliers to install smart meters in every home in England,