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The distribution operator SSEN is to offer flexible connections to more than 4.1 million homes and businesses.
The option is normally only available in areas where significant demand on the grid causes constraint, but SSEN said it will now be offered to all of its customers.
Flexible connections allow customers to connect to the grid quicker, without network reinforcement costs.
Generation customers that are seeking to connect to the grid will now have the option to choose flexible over traditional, meaning the choice will be open to all those located in its two distribution areas.
“The proliferation of low-carbon technology and generation opens up opportunities for our customers to engage with the electricity system that serves them, in new and exciting ways. We are taking this step to be responsive to customer needs, and in response to what customers were telling us,” said DSO director, Andrew Roper.
“In 2015, SSEN launched the connections customer steering panel and allows the company’s senior management team to meet with customers face-to-face and hear first-hand about their connections experience, and what actions that SSEN should be taken,” added Roper.
“SSEN is committed to acting on the comments, ideas and suggestions that result from our engagement with our customers, and this is the perfect example of this. Our customers said that they want choice when it comes to connections, and by offering flexible connections to all customers, SSEN is responding and making that possible.”
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