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Wholesale business follows retail arm rebranding
Sutton and East Surrey Water has announced that it is changing the trading name and logo for its wholesale business ahead of retail market opening for business customers.
The wholesale part of the company will now be known as SES Water.
The SES Water logo will appear on household customer bills and letters, head office signage, the company website and some vans and uniforms. The branding will be rolled out across all parts of the wholesale business over the coming months.
Sutton and East Surrey’s busienss retail arm had already rebranded as SES Business Water. The fresh announcmeent brings the wholesale business – and a separate business selling services such as home emergency insurance, plumbing, heating and drainage services – into line with the SES brand. The services busienss will now be known as SES Home Services.
SES Business Water started operating in August 2016. It will participate in the water and sewerage retail market for non-household customers in England. It already has a licence to act as a water and sewerage retailer in Scotland and has been actively signing up new non-household customers there.
Anthony Ferrar, managing director of East Surrey Holdings, the parent company of all three businesses, said: “Market opening heralds an exciting change to the way we do business – we are thinking and acting like competitive businesses with an even greater focus on making our prices attractive, delivering high standards of customer service, and offering new products and services to non-household customers.
“As such it’s an ideal opportunity to update the brand for all parts of our business, and not least to better reflect the wholesale-specific vision we have to deliver excellent service to our existing household customers, and also other retailers who want to do business with us.”
SES Water has written to all its household customers about the change and set up a dedicated phone line and email if they do have any questions.
This article first appeared on wwtonline
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