Ofgem’s decision to order suppliers to offer all tariffs to existing customers represents a shift from switching being seen as the “holy grail” and a framework encouraging “moral hazard”, an industry expert has suggested. The comments from Investec analyst Martin Young come as the latest switching figures from Electralink revealed January was the third consecutive month in which an historic low was recorded.
Switching is no longer Ofgem’s ‘holy grail’
