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Water companies are upping their game in bid to get their customers to save water after seeing a surge in use during lockdown. Alison Murphy, water strategy manager for SES Water, talks about the company’s new campaign
4 years ago
The brooding row between Ofgem and networks over the draft price determinations would appear to strike at the very heart of energy companies’ ambitions to Build Back Better – no more so than at National Grid as executive director Nicola Shaw tells Denise Chevin
Northern Powergrid has launched the first stage in compiling its business plan for the RIIO ED2 price control. Utility Week speaks to the company’s policy and markets director, Patrick Erwin, about a tiered approach to engaging consumers, learnings from the gas and transmission networks and acting as a “force for good”.
A webinar to explore the challenges for utilities operations leaders in supporting increased levels of flexible working while also maximising productivity in the post-Covid environment. The event will feature lessons from the insurance sector as well as insights from utilities experts.
Date: 11/09/2020 12:30 pm
Parseq's managing director Craig Naylor-Smith believes rethinking how payments are allocated can help utilities improve their customer experience and avoid reputational damage when supporting vulnerable consumers in the wake of Covid-19. He argues that while the channels customers use to interact with their suppliers have become more digital, the back office has fallen behind.
When looking at the factors that will influence future energy strategy, it can often pay to look to the past, according to Npower Business Solutions’ head of flexibility services, Ben Spry
Devolved energy policy and funding would serve decarbonisation best, 60 academics who form the EnergyRev research will tell BEIS, as one of their number Dr Jeff Hardy explains.
September marks a year since Ovo Energy unveiled its Plan Zero pledge to halve its customers’ carbon footprints by 2030. Utility Week catches up with Kate Weinberg, Ovo’s director of sustainability, to discuss how technology and the green recovery is helping meet the target and why Covid-19 should not distract us from the threat of climate change.
Edinburgh-based challenger brand People’s Energy is creating 100 new jobs in Selkirk after taking over the recently vacated Ovo Energy offices in the town. Husband and wife founders of People’s Energy, Karin Sode and David Pike, said they spotted an opportunity when Ovo closed its Ettrick Riverside building in May.
The pandemic provides an opportunity to reset businesses and communities, and to create a more resilient, supported and engaged workforce, say Ashley Harshak and Tamsin Scobell from PA consulting