coronavirus

A glass half full? The outlook for innovation in drinking water quality

Best of both: Innovation festival goes hybrid

How Veolia is creating energy from Covid medical waste

Can open banking resolve utilities’ debt fears?

Download Utility Week’s report to discover the factors driving industry pilots of open banking technology to improve debt and payment management in the post-pandemic world.

Ofwat confirms temporary price increases for retail

Covid and strike action cost Centrica £87m

Ofgem reveals when final Covid costs will be reflected in the price cap

Ofwat asks customers to share Covid-19 experiences

Poll claims average energy debt fell this winter

Vaccination success sees smart meter rebound

Ofgem to assess Covid impact on domestic consumption

Ofgem has announced plans to postpone the scheduled update of typical domestic consumption values (TDCVs) for gas and electricity consumers to assess the impact of the pandemic. Since 2013 Ofgem said domestic consumption has been on a “consistent decreasing trend”. However, due to millions of people being forced to work at home, early indications suggest there has been an increase since the first national lockdown in March 2020.

‘We’re seeing a new normal for business energy consumption’

Yu Group chief executive Bobby Kalar has said he is not worried at the prospect of reduced energy consumption from business consumers, adding that the company is focusing on growth to mitigate this. Kalar was speaking to Utility Week following the publication of his company’s financial results which revealed the impact Covid has had on the business.

EDF trials new self-service testing solution for nuclear workforce

EDF has trialed a new self-service app to support the testing of its workforce for Covid-19, ensuring critical work can continue at its nuclear sites during outages. The company says the testing has enabled it to continue with its statutory outage programme without interruption and without any disruption to service.

Ofgem considers further Covid adjustments for price cap

Ofgem is again considering whether to adjust the default tariff cap to allow suppliers to recover costs due to the impact of Covid-19.

Consumers more tolerant of poor service in pandemic