coronavirus

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Boris to chair committee setting sixth carbon budget

The prime minister will help to shape the next phase of the UK’s emission reduction plan, a BEIS civil servant has revealed.

5 years ago

EDF: Industry needs to win back customer confidence in smart meter rollout

5 years ago

Water retailers still failing to pass on support message to customers

Some water retailers are still failing to signpost businesses to the support with their water bills available to them during the lockdown, according to CCW.

5 years ago

Transformation lessons from the NHS

The impact of the coronavirus outbreak on all aspects of the utilities sector will require a joint response across regulators, government and companies. According to Ted Hopcroft and Liz Parminter, from PA Consulting, this may necessitate the kind of cultural transformation that NHS procurement is currently undergoing.

5 years ago

Anglian Water’s CEO: Are we really doing enough to cut carbon?

5 years ago

UK leans towards carbon tax after virus prompts ETS fluctuations

The government is taking a fresh look at the introduction of a carbon tax as its key mechanism for pricing emissions when the UK leaves the EU’s emission trading system later this year, an expert has claimed.

5 years ago

Hinkley and Tideway projects ramp up staff

As the nation enters the first phase of returning to work, two landmark projects - Hinkley Point C and Thames Tideway - have brought staff back to sites with guidance on how to operate under social distancing rules.

5 years ago

Keeping us Connected: SES liaison teams offer community lifelines

5 years ago

#AskUsAnything: The water sector

The latest in our #AskUsAnything series saw an expert panel discuss the impacts of coronavirus on the water sector. It is now available on demand.

Date: 15/05/2020 11:00 am

Octopus holds ad hoc trial to boost demand over bank holiday weekend

5 years ago

Keeping us Connected: Southern mulls next step for vulnerable customers

5 years ago

Carney backs ETS over carbon taxes

Former Bank of England governor and now UK climate finance envoy Mark Carney has backed an emissions trading system as the best option for pricing carbon pricing, while warning that it is impossible for countries to “self-isolate” against climate change.

5 years ago

ESO cleared to disconnect distributed generators to cope with ‘exceptionally low demand’

5 years ago

Ofwat to CMA: Funding is adequate, efficiency is lacking

5 years ago

Ofgem suspends supplier charges due to coronavirus

5 years ago

MOSL: ‘Persistent problems’ not being addressed fast enough

The non-domestic water sector is continuing to underperform in long-standing problem areas, market operator MOSL has concluded. Its latest market performance report highlights issues around billing, customer service and meter reads. It has also published peer comparison league tables.

5 years ago

Keeping Us Connected: NI works to keep water flowing

5 years ago

Ofgem warns of ‘bill shock’ on the horizon

5 years ago

Pure Planet: Perfect time for ‘dash to digital’

As an app-based supplier, Pure Planet is already well-versed in solving customer issues without the need for call centres. The retailer's three co-founders talk to Utility Week about how coronavirus is forcing other suppliers to follow their digital lead. They also share their thoughts on the need for flexibility from networks and how methods of expanding help to vulnerable customers are already staring the industry in the face.

5 years ago

Post-lockdown settlement arrangements approved

5 years ago