Price cap

Breaking bad news early: Setting the narrative

Ofwat proposes raising price cap

With the level of bad debt anticipated to exceed 2 per cent for the water retail sector, Ofwat has begun consulting on the most appropriate ways to share the costs. The regulator has proposed raising the price cap and sharing debt between customers from 2022

Conflicting data on effects of the price cap

BEIS has claimed "new data", published in 2018, shows £1 billion has been saved in 2019 as a result of the price cap. Research from Comparethemarket.com however found the price cap to be more of a "hindrance" rather than a help.

Survey finds falling awareness of price cap

UW Manifesto: Reviewing the energy price cap

Centrica wins high court challenge against price cap

Ofgem will be expected to adjust its calculations for the first three months of the price cap after a high court judge ruled in favour of Centrica's appeal. The British Gas owner disputed the methodology the regulator used to calculate wholesale costs.

We should be intensely relaxed about a permanent energy price cap

In response to a Utility Week piece regarding the future of the energy price cap Greg Jackson, chief executive of Octopus Energy, makes the case for a permanent price cap. He cites the comparison with the minimum wage and its effect on employment.

Will the sun set on the energy price cap in 2023?

With Ofgem recently publishing its framework for assessing whether effective competition exists to remove the price cap, industry experts have voiced their concerns about the smart meter rollout being an indicator of success. A legislative “sunset clause” stipulates the cap will end in 2023, but some commentators remain sceptical.

Report shows decline in satisfaction with suppliers

Ofgem's quarterly customer perception survey shows a change in the number of people reporting satisfaction with their energy supplier as well as further movement in awareness of the price cap.

Help is on hand, but who needs it?

Utilities are increasingly being charged with helping vulnerable customers, but identifying those in need and engaging with them is a complex task. Jane Gray reports from Utility Week's Consumer Vulnerability Conference.

Industry reacts to price cap cut

Falling wholesale costs see Ofgem lower price cap

What to expect from Ofgem’s price cap update

Summer 2018 switchers ‘face price hike’ as deals come to an end

Price cap successor a ‘key priority’ for Ofgem

Energy regulator Ofgem has set out its strategic narrative report for the 2019/23 period. During this time it will focus on finding a successor for the default price cap.