Tackling the Trilemma

Can FOMO drive a utilities sector revolution?

Fewer than one in ten consumers want service innovation from their utilities according to new consumer research. But many utilities have hung their hats on a shift into high value solution provision as an escape route from unsustainable market norms and the pressures of the climate emergency. Can fear of missing out on strategic goals drive the market changes needed to flip consumer sentiment? Utility Week explores the challenge.

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Ministers backtrack on energy advice campaign

Brearley: We cannot rely on switching to drive improvements

Why are we delaying our affordable low-carbon future? 

Southern came ‘very close’ to special administration

Tackling the trilemma: The experts make their case

Black urges water bosses to talk openly about sewage discharges

Infrastructure commission to back natural flooding fixes

Scarsella: Blackouts ‘very unlikely’ this winter

UK uncertainty has sparked ‘investor strike’

Penrose: Private utility model ‘wobblier’ than in decades

RO methodology fuelling mutualisation risk, says EDF MD

Government urged to end Sizewell C uncertainty

Mild weather has cut £260m from price freeze cost