When Eoin Hennessy, a meter fitter with Balfour Beatty for Bord Gais Networks, visited the home of an elderly couple to fit their meter, he was appalled by the conditions they were living in. Despite both suffering various ailments, the couple had escaped the notice of the health and support services and were barely surviving. Hennessy came back in his own time, having personally secured donations of materials from local businesses, and rebuilt their home. He put them in touch with the local support services, getting them the help they needed.