Standard content for Members only
To continue reading this article, please login to your Utility Week account, Start 14 day trial or Become a member.
If your organisation already has a corporate membership and you haven’t activated it simply follow the register link below. Check here.
Challenger brand Together Energy has announced it will be suspending door to door sales with immediate effect due to the coronavirus pandemic and is encouraing other retailers to do the same.
According to the latest government figures, almost 800 people in the UK have been diagnosed with the virus so far.
The Clydebank-based supplier says the move will affect between 25 and 30 sales staff across the UK.
Chief executive Paul Richards said the company was optimistic that the suspension will be short-term.
He said: “Cancelling these services with immediate effect is the responsible action to take despite the financial impact it will undoubtedly have on the business.
“It’s not fair to disturb people in their homes during this difficult time and it’s also important for the safety of our outsourced staff.
“Like all businesses, we’re facing uncertain and challenging times but safety and good sense have to prevail. We’re optimistic this will be short-term but its uncharted territory for everyone and we’ll continue to take advice from industry bodies and government.
“Our customer service department remains open and our staff are available to answer any questions or worries our customers may have.”
Utility Week has created an anonymous survey about the possible impacts coronavirus will have on the sector which you can access here.
Please login or Register to leave a comment.