Southern Water has revealed that unacceptable water quality levels were to blame for outages which left 25,000 households without water earlier this year. The water company’s internal investigation report concludes that Hardham Water Supply Works in West Sussex was shut down in May due to a change in chlorine levels. The report adds that “this shutdown was triggered automatically when water quality levels fell below acceptable standards for water supply”.
Unacceptable quality blamed for Southern Water outages
