In its Water 2020 document, Ofwat explains how it is going to regulate the sector during a period of major change, with its main aim being a deeper focus on the customer. Lois Vallely reports.
Water 2020: fostering change
In its Water 2020 document, Ofwat explains how it is going to regulate the sector during a period of major change, with its main aim being a deeper focus on the customer. Lois Vallely reports.