Decarbonisation will require mass behavioural change among consumers, but how best to do this? A Utility Week roundtable, as part of our Countdown to COP campaign, brought together senior leaders to discuss the issue with the UK’s net zero business champion Andrew Griffith. He described utilities as a "vanguard" for tackling climate change and stressed that government is keen to collaborate with the sector. However, some industry leaders warned that civil servants risk being a blocker to progress.
‘We need to be careful about what we ask consumers to engage in’
