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Long term investment is more important to customers than short term bill cuts.
That was the message from Wessex Water to Ofwat as it accepted the terms of its final determination for PR19, while stressing that its customers want to see more investment in infrastructure.
A spokesperson for the company said: “While the board has accepted the determination, customers want more investment in infrastructure to future-proof services – for example, to deal with climate change.
“We believe long-term investment is needed, not short-term bill cuts,” Wessex said about the 2020-25 business plan.
The company is the third to publicly accept the regulator’s determination for the coming investment period but the first to stress that bill cuts are not a prime concern for its customers.
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